5

I would like to say Thank You to the Technicians , staff and Northwoods Auto Tech for another job Well done!!! No problem to big or to small to get expert advice and proper care for my vehicle!!

4

I was thankful they had a look at my car and steered me in the right direction but I do not think it fair to try and charge customers such an outstanding price. Definitely not fair. You will pay about 10 times the cost here and they do not even allow you to use your own parts. It's quit ridiculous. I was going to be charged $900 for parts. Hood latches and cable. I was able to track down those parts for less than $100. I think they know what they are doing too well and then in return make it ridiculously expensive. So if you want to waste a large sum of money this is definitely the place.

The price quoted was for parts and labor. As we stand behind all of our work, we source parts out from reputable suppliers. In your case this was from BMW. There are some aftermarket companies out there that make parts, but our experience has shown they may not meet OE standards. As far as supplying your own parts, due to insurance, liability, and warranty consideration, this is a service we do not provide. I am glad you were able to source out some parts and hope that these will work out for you. As with anything, if you have the ability, tools, and knowledge to do your own repairs, you will almost always be able to save money. Because we offer a warranty as well as provide comfort in knowing that we have experienced technicians doing the repair, we have sell any parts we provide at a list price. I am happy that we got you pointed in the right direction!

- Northwoods Auto Techs LLC
5

Northwoods Auto Techs has always taken such great care of my vehicle. They are very knowledgeable and professional. The customer service has also always been top notch. Roni and Caleb really go out of the way to answer your questions and concerns when it comes to my vehicle.

Thank you Jerrod and Michelle for your kind words! We're thrilled that you've had such a great experience with us. We strive to provide the best service possible and it's always rewarding to hear when we've succeeded. Roni and Caleb will be delighted to know that they made a positive impact on your visit. We appreciate your business and look forward to serving you again in the future!

- Northwoods Auto Techs LLC
4

Dear Lou, thank you for rating us with 4 stars! Your feedback is valuable to us. We are committed to providing excellent service and we will continue to improve. If you have any specific suggestions, we would love to hear them.

- Northwoods Auto Techs LLC
5

As always, the best in town!

Thank you for your kind words, Earl! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority and we look forward to serving you again soon!

- Northwoods Auto Techs LLC
5

Amazing service! Thorough inspections, quality service, very knowledgeable, and they go above and beyond to make you comfortable while your car is being worked on. Gina and Caleb were very professional and accommodating. Thank you Northwoods Auto Tech!

Thank you Jennifer! Our team at Northwoods Auto Tech is thrilled to hear such positive feedback. We pride ourselves on providing top-notch service and ensuring our customers feel comfortable throughout their visit. We'll be sure to pass along your kind words to Gina and Caleb. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!

- Northwoods Auto Techs LLC
5

The people at Northwoods Auto Tech are always so friendly and very informative. They tell you the cost up front and keep you informed about any other repairs that are needed at the same time Wouldn’t take my car any place but here

5

Caleb was very nice, understanding, and straight to the point when I brought my car in for diagnostics. If I ever need service in the future Northwoods Auto Techs will be the first mechanics I visit.

Thank you for your kind words, CJ! We are delighted to hear about your positive experience with Caleb and our team at Northwoods Auto Techs. Our goal is to provide efficient and top-quality service to all of our customers, and we are glad to know that we have met that expectation. We appreciate your trust in us and look forward to helping you with any future vehicle needs. Thank you for choosing Northwoods Auto Techs!

- Northwoods Auto Techs LLC
5

As always.....Northwoods auto tech hit yet another home run! Happy as always, friendly, professional!!

5

Outstanding. I can't tell you how dedicated the entire staff was to solving my car issues. Their excellent service and fair pricing is second only to their warmth. And, they genuinely listened to me, a woman, who knows very little about vehicles. I'm so relieved to have them here in our hometown. Thank you for making my safety your priority.

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