Rhinelander Auto Repair

Where to start....hmmmm. Brought my 2017 F150 in for a diagnosis on a random misfire. Turns out my cam phasers and solenoids were on their way out. Timing set was getting close to replacement mileage also. I was recommended to them by a buddy and I could not be happier with how this all transpired. I walked in and was greeted with a smile by Roni. Great communication and compassion was my first impression of her. I expected that to be all but throughout this situation she was stellar! Dustin came out and I took him for a road test and explained the symptoms and the maintenance I had previously done before this started happening. Dustin listened to everything I had to say and we even shared a few laughs during the discussion. Scheduled the repair and a few days later left with a free loaner to still be able to get around. 2 days later get the truck back and all was well. About a week later it started running rough again. Called and went back in for a diagnosis. Turns out 1 of the new phasers had failed. This didn't bother me as nothing is always perfect from the manufacturer. We scheduled the warranty repair and I again left with the loaner. I had a snowmobile event on the 18th of February and forgot my helmet in the truck. Roni had John go to the shop...on a saturday...and get my helmet for me! I was floored and yet again impressed. Thank you John, that made my day! Got the truck back and it is running better now than the last 2 years I've owned it. These folks excell with communication, honesty, compassion, and overall service to their customers. Their warranty they have is also the best in town without contest! I can't think of a time I had a new to me shop experience and was left with nothing bad to feel or say at all. Give them a shot and I can promise you won't be disappointed! Good hardworking honest folks that actually care.

The best place to go, always a top job, and the people there are great, I'll never go anywhere else . Pat watz. #1 auto repair, and # 1 people

Very professional and friendly staff. The repairs were performed correctly the first time. HIGHLY recommend.

did a thorough check

Second time bringing my Audi here...and no complaints whatsoever. Very thorough write-ups in terms of estimates and work performed/recommended, and great communication from the front office employees. Both visits met or exceeded my expectations in terms of diagnosing problems and getting the car running smoothly again. I will definitely continue to bring this vehicle here in the future for any needed services.

Very professional auto shop. They keep you aware of what they're doing and what it will cost. Great folks to do business with.

They all go above and beyond on all levels

The best service I have seen in a long time!! They work with you to find the best possible way to help you and get you on your way as fast as possible. They care, they ask questions, and they follow up with you. An actual phone call versus others that don’t call.

We were very pleased with Northwoods Auto Tech and would highly recommend them to anyone needing service to their vehicle. They were able to solve an issue that two other Automobile Repair Service Shops were not able to discover. The mechanics were very determined to find and fix the problem with our car. The staff is very friendly and helpful and kept us up to date as needed as to what was happening and letting us know the timing of everything they worked on. We were very happy with getting the issue solved!

A great place to have your vehicle serviced.